VoIP stands for Voice over Internet Protocol.

VoIP is related to the terms IP, telephony and Internet telephony, which you’ll be hearing more and more about during the next several years.

At the most basic level, VoIP technologies enable analogue telephone communications to be digitally transferred and routed over data networks – whether it’s a wide area network (WAN), a local area network (LAN) or the Internet. In theory, the two packets of communications – digitised voice and data – co-exist peacefully and move all over a network.

Of course, a third packet; video, has become a major network consideration for 21st-century VoIP organizations because it’s a bandwidth hog. When combined on one network, data, voice and video offer boundless productivity opportunities for VoIP users.